Exciting Job Opportunity – Customer Care Executive - Job Details

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Exciting Job Opportunity – Customer Care Executive

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Exciting Job Opportunity – Customer Care Executive

Asansol, Durgapur

Salary: ₹12,310 – ₹13,000 per month Location: Asansol, Durgapur

Job Description

Title	Description
Job Responsibilities:	Handle inbound and outbound customer calls in a professional manner. Resolve customer queries and ensure satisfaction through effective communication. Provide accurate information about services or products. Maintain call records and update customer information in the system. Follow standard operating procedures and communication guidelines.

Required Skills

Title	Description
Required Skills:	Excellent verbal communication in Hindi and Bengali. Basic proficiency in English. Strong listening, problem-solving, and interpersonal skills. Customer-focused mindset with a positive attitude. Ability to handle pressure and work in rotational shifts.

Eligibility Criteria

Title	Description
Salary Details	CTC: ₹12,310 – ₹13,000 per month
Minimum Qualification	12th Pass (Graduates Preferred)
Age Limit	18 to 28 years
Experience	Freshers and Experienced candidates can apply
Languages Required	Must know Hindi, Bengali, and Basic English
Shift Requirement	Must be comfortable with all rotational shifts (Especially 3 PM–12 AM, 4 PM–1 AM, 5 PM–2 AM, 6 PM–3 AM)

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