Kolkata
| Title | Description |
|---|---|
| Customer Interaction & Lead Generation | Making outbound calls to potential clients and existing customers. Identifying customer needs and offering appropriate products or services. Maintaining a positive, professional attitude during all customer interactions. |
| Sales Conversion & Follow-Up | Converting leads into confirmed sales through persuasion and clear communication. Following up on leads, managing customer queries, and ensuring satisfaction. Meeting and exceeding daily/weekly/monthly sales targets. |
| Data Management & Reporting | Recording all customer details and interaction outcomes in CRM software. Preparing sales reports and submitting them to the team leader. |
| Team Collaboration & Growth | Working with marketing and support teams to improve overall conversion rates. Sharing customer feedback and market insights for business improvement. |
| Title | Description |
|---|---|
| Communication & Interpersonal Skills | Excellent verbal communication and listening skills. Ability to build rapport and handle customer objections confidently. |
| Sales & Negotiation Skills | Strong persuasion and closing abilities. Understanding of customer needs and offering the right product pitch. |
| Technical & Organizational Skills | Basic computer knowledge (CRM, Excel, Email communication). Time management and ability to handle multiple calls efficiently. |
| Personality Traits | Positive attitude, confidence, and enthusiasm. Self-motivated with a goal-oriented mindset. |
| Title | Description |
|---|---|
| Qualification | Graduate or equivalent degree (any stream). |
| Experience | Minimum 2 years in Tele Sales, Customer Service, or similar roles. |
| Language Skills | Fluency in English and Hindi (Bengali preferred). |
| Availability | Must be able to attend the walk-in interview on the specified date. |
| Location | Candidates must be based in or willing to relocate to Kolkata. |
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