Title	Description
Customer Service / Grahak Mitra / Seba Sathi	Assist customers with day-to-day banking services. Support customers in opening new bank accounts. Verify KYC documents and ensure documentation compliance. Guide customers in using ATM, Mobile Banking, and Internet Banking services. Provide information about banking schemes, products, and services. Assist customers in filling out application forms. Resolve customer queries and provide quality customer support.
Field Officer Service (FOS)	Acquire new customers for banking products. Support CASA account opening activities. Promote banking products and services. Generate leads for loans, insurance, and financial products. Conduct customer follow-ups and verification.
Banking Back Office Executive	Perform data entry and maintain customer records. Prepare reports and branch-related documentation. Support daily branch administrative activities. Maintain accurate records and documentation. Coordinate with branch staff for smooth operations.

Title	Description
Qualification	Graduation Pass (Any Stream)
Gender	Male & Female Both Can Apply
Other Requirements	Freshers & Experienced Candidates Can Apply Basic Computer Knowledge Preferred Good Communication Skills will be an added advantage
Salary Details	Salary Structure Basic Salary: ₹18,000 – ₹20,000 per month Higher salary may be offered to experienced candidates. Additional Earnings PF ESI Performance Incentive Performance Bonus Total Earnings Monthly Salary: ₹18,000 – ₹20,000+ Additional incentive and bonus based on performance (where applicable)

Banking Sector Recruitment 2026 for Graduates | Customer Service & Back Office Jobs in West Bengal

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