Hiring for BPO Sector – Salt Lake Sector V Kolkata | ₹10k–15k Salary

Salt Lake Sector V, Kolkata

💰 Salary: ₹10,000 – ₹15,000 per month 📍 Location: Salt Lake Sector V, Kolkata

Job Description

Title	Description
Job Responsibilities	Handle inbound and/or outbound calls professionally. Assist customers with queries, complaints, or service-related information. Provide accurate information about products or services. Maintain call records and update customer data in the system. Follow company scripts, policies, and quality standards. Resolve customer issues efficiently and escalate when required. Meet daily call targets and performance metrics.

Title

Description

Job Responsibilities

Handle inbound and/or outbound calls professionally.
Assist customers with queries, complaints, or service-related information.
Provide accurate information about products or services.
Maintain call records and update customer data in the system.
Follow company scripts, policies, and quality standards.
Resolve customer issues efficiently and escalate when required.
Meet daily call targets and performance metrics.

Required Skills

Title	Description
Required Skills	Good communication skills (English / Hindi / Bengali preferred). Basic computer knowledge (data entry, email, CRM tools). Ability to handle customers politely and professionally. Active listening and problem-solving skills. Ability to work under pressure and meet targets. Team player with a positive attitude.

Eligibility Criteria

Title	Description
Eligibility Criteria	Education: Minimum 10+2 (HS) / Graduate (depending on process). Age: 18 years and above. Freshers and experienced candidates both can apply. Must be willing to work in shifts if required. Should be comfortable working from office in Sector V, Salt Lake.
Salary Details	₹10,000 – ₹15,000 per month Salary depends on experience, process, and interview performance. Incentives may be applicable as per company policy.
Other Details	Industry: BPO / Call Center Job Type: Full-time Shift: Day / Night (as per process) Work Location: Office-based (Salt Lake Sector V)