Taratala, Kolkata
| Title | Description |
|---|---|
| Job Responsibilities | Handle incoming customer calls related to service, support, and inquiries Make recovery calls, follow-ups, and maintain call logs Assist in hub management activities along with the Hub Supervisor Maintain records of vehicle delivery notes and documentation Greet visitors/customers and manage the front desk professionally Coordinate with internal teams for service updates and customer requirements Maintain daily reports and update data in system/Excel Ensure smooth communication between customers and service team |
| Title | Description |
|---|---|
| Required Skills | Good communication skills in Bengali, Hindi, and basic English Confident phone-handling and customer interaction ability Basic computer knowledge (Excel, Word, email) Organized, polite, and presentable personality Ability to multitask and handle pressure Strong follow-up and coordination skills |
| Title | Description |
|---|---|
| Qualification | Minimum 12th Pass; Graduates preferred Freshers or candidates with up to 1–2 years experience in telecalling/reception/front office |
| Age | 18–32 years (as per company norms) |
| Gender | Female Only |